Takeaway Food

Mobile food van, Takeaway food

The Accommodation and Food sector is made up of businesses in pubs, cafes and restaurants, takeaway food, juice bars, catering services, hotels, motels, caravan parks and clubs.

The sector includes 94,300 organisations, and employs 872,800 people.

Accommodation and Food is a large and growing industry with 108,400 new jobs added over the past five years.

The sector is very competitive and growth has been influenced by the foodie culture promoted on television and in social media. There are very few direct technology threats to jobs in Cafes and Restaurants, Hotels, Motels, Pubs and Clubs.

Facts & Figures

Employment: 872,800

Sector Opportunity & Threat

Organisations: 94,300 Employing 56% Self-employed 44%
Remuneration: Avg Salary $29,224 Avg weekly $562


Takeaway Food is a service sector, with a high degree of person-to-person engagement, supported by a wide variety of software and technology tools.

Stock management and ordering systems are useful in controlling waste, tracking menu choices and margins. And social media is an important engagement tool for customer engagement and finding staff.


Threats to the sector are largely challenges to different aspects of business operations – in online search, booking, ordering and delivery. 

Food home delivery has moved into the open market with Uber Eats, Deliveroo and other outsourced delivery services increasing market reach for restaurants, takeaway food services and caterers.

McDonalds has announced it will introduce digital self serve ordering in all its restaurants.


Business cases

  • Facial recognition payments

    Facial recognition technology is being used in China to automate payments in clothes shops, grocery shops and petrol stations.

    Fast Food delivered by Robot

    Robots are now being used to deliver food in cities across the world. Each robot is basically a medium sized cooler on six wheels, and drives at walking speed.

    It has lights and an orange flag to make it visible to pedestrians. Ordering is through a smart app, which defines the delivery coordinates for the robot.

    Is somebody tries to steal from the robot, an alarm sounds, cameras photograph the thief and the operator can speak through two-way speakers.


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