Licensed Club (Hospitality)

Gambling, Sporting or social entertainment facilities

The Accommodation and Food sector is made up of businesses in pubs, cafes and restaurants, takeaway food, juice bars, catering services, hotels, motels, caravan parks and clubs.

The sector includes 94,300 organisations, and employs 872,800 people.

Accommodation and Food is a large and growing industry with 108,400 new jobs added over the past five years.

The sector is very competitive and growth has been influenced by the foodie culture promoted on television and in social media. There are very few direct technology threats to jobs in Cafes and Restaurants, Hotels, Motels, Pubs and Clubs.

Facts & Figures

Employment: 872,800

Sector Opportunity & Threat

Organisations: 94,300 Employing 56% Self-employed 44%
Remuneration: Avg Salary $29,224 Avg weekly $562


Licensed Clubs involve a high degree of person-to-person engagement, supported by a wide variety of software and technology tools.

The food and beverage industry is highly competitive, and technology allows businesses to take the drinking, gaming and gambling experience to new levels.

Stock management systems are useful in controlling waste, tracking menu choices and margins. And social media is an important engagement tool for customer engagement and finding staff.


Threats to the sector are largely challenges to different aspects of business operations – in online search, booking, ordering and delivery. 

Challenges to gaming, sports betting and gambling operations in licensed clubs are increasing also from changes to legislation and regulation around gambling addiction, as well as the growing understanding of the social impacts of machine learning and AI on gaming and gambling with its implications for children as well as adults.


Business cases

  • The Future of Gaming and Gambling

    Computer programming is integrated into the core of gaming and online gambling has never been more exciting. 

    Algorithms control the outcome of a game play, which is why the house always wins. Gambling at a casino table with a card dealer is the only way to avoid computer programming in the gambling industry

    The computer will make a choice on what will happen during the game depending on the order, sequence and pattern of the game play. Data has allowed casinos and the video game industry to elaborate on the complexity of their gaming systems. Progressive jackpots, rewards, pay tables, symbols, pay lines and in-app purchases have all been created since the integration of robots into gaming systems.

    Casinos, the gaming and gambling industry are now investing in AI and machine learning to understand why players chose specific games, stop playing or switch games. Operators can then use the data to retain players and maximise profits, keeping players engaged with customised experiences and generous promotional offers at the right time.

    Gaming or gambling. It doesn’t matter, the operator always wins.

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