Cafes and Restaurants

Cafe, Restaurant, Juice bar

The Accommodation and Food sector is made up of businesses in pubs, cafes and restaurants, takeaway food, juice bars, catering services, hotels, motels, caravan parks and clubs.

The sector includes 94,300 organisations, and employs 872,800 people.

Accommodation and Food is a large and growing industry with 108,400 new jobs added over the past five years.

The sector is very competitive and growth has been influenced by the foodie culture promoted on television and in social media. There are very few direct technology threats to jobs in Cafes and Restaurants, Hotels, Motels, Pubs and Clubs.

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Facts & Figures

Employment: 872,800
Sector Opportunity & Threat

Organisations: 94,300 Employing 56% Self-employed 44%
Remuneration: Avg Salary $29,224 Avg weekly $562
 

Opportunity

The Food industry has a high degree of person-to-person engagement, supported by a wide variety of software and technology tools.

Stock management systems are useful in controlling waste, tracking menu choices and margins. And social media is an important engagement tool for customer engagement and finding staff.

Threat

Threats to the sector are largely challenges to different aspects of business operations – in online search, booking, ordering and delivery. 

Food home delivery has moved into the open market with Uber Eats, Deliveroo and other outsourced delivery services increasing market reach for restaurants, takeaway food services and caterers.

McDonalds has announced it will introduce digital self serve ordering in all its restaurants.

 

Disruptive influences or technologies

Business cases

  • UberEats, Deliveroo, Menulog and restaurants

    UberEats, Menulog and Deliveroo offer ways to extend the client base for restaurants. Food is picked up to order and delivered. The service is straightforward, but labour intensive. And the restaurant pays up to 35% for the service.

    Most restaurants can’t afford to employ a delivery person themselves so a low cost, reliable delivery service can be ideal. The only problem is that a three-way struggle for profit is inevitable between the restaurant, customer and Uber, Menulog or Deliveroo.

    And the contractual relationship between restaurant and delivery service is also in dispute. As well as low pay and poor work conditions for drivers.

    JOBS OPTIONS
    jobactive

    jobactive.gov.au is the Australian Government’s free service that connects job seekers with employers, delivered by a network of jobactive providers across Australia. The jobactive website will help you to find out more about jobactive and to find your local provider. Job seekers can also call the Employment Services Information Line on 13 62 68.
    Job Outlook

    joboutlook.gov.au can help you make decisions about study and training, getting your first job, or the next step in your career. It provides information about Australian careers, labour market trends and employment projections. This website provides more detailed statistical information for the occupations included in the Australian Jobs Occupation Matrix.
    Jumpstart

    jobjumpstart.gov.au website is a one-stop-shop for practical, independent and free employment planning advice
    What’s Next?

    whatsnext.jobs.gov.au The What’s Next? website provides a range of online resources to help workers facing retrenchment to manage the transition to their next job as quickly as possible.

     

     SKILLS OPTIONS

     


    Australian Apprenticeships

    australianapprenticeships.gov.au provides information on apprenticeships and traineeships, including factsheets and links.

    Quality Indicators for Learning and Teaching

    qilt.edu.au  provides information about Australian universities, including study experiences and employment outcomes.

    MYSKILLS

    myskills.gov.au  is an online database of Vocational Education and Training options, including information about providers, courses, outcomes and fees.

    training.gov.au

    training.gov.au  for information on training packages, qualifications, courses, units of competency and Registered Training Organisations.

    National Centre for Vocational Education Research

    ncver.edu.au  provides research and statistics about Vocational Education and Training and the links between education and the labour market.

    myfuture

    myfuture.edu.au is an online career exploration service which includes information on a range of career-related topics.

     

    Other categories in this sector
    Accommodation
    Cafes and Restaurants
    Catering Services

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