Many Administrative services are under threat from Artificial Intelligence and Blockchain, including employment, secretarial services and contract packing.
AI is the biggest threat in the short term, with jobs in travel agency services and call centre services increasingly threatened as AI becomes more sophisticated.
Building cleaning services, pest services and gardening services are least threatened because each service faces unique challenges daily that are hard to standardise, and therefore automate completely.
COVID 19
The coronavirus has impacted some administrative services categories more than others. Travel agencies have been hit hardest with international and domestic airline travel restrictions. Overseas is unlikely to rebound fully for some years or until a vaccine is widely available.
Employment services are challenged with more people seeking jobs than are available, and this situation is likely to continue for years to come.
Demand for cleaning services and gardening services has increased.